Hold Vendors Accountable
Vendor contracts don’t describe the vendor’s performance. That’s right. There is no detail of what the vendor’s product or service will do. Vendor contracts are crystal clear about what and when you pay, but not about giving you something to measure against to determine if you’re getting what you bought.
The Vendor Advantage System® Will Change How You Contract
VAS® goes beyond standard service level agreements. Contracting well means using a revolutionary process to clarify vendor performance and documenting what was agreed upon so you can measure performance and hold vendors accountable.
The contract is often the most overlooked part of the vendor management process, but it’s arguably the most important. The fact is you don’t have the time, and you don’t have the price and term information you need to get the best results. Maple Street does.