Careers 

 

At Maple Street we provide the expertise and innovation that empowers credit unions and community banks to thrive. As the only company with the revolutionary Vendor Advantage System®, Maple Street offers team members a unique opportunity to be on the leading-edge of vendor management. You’ll be part of a fast-paced team of professionals in an environment where thinking is rewarded and any team member can have an impact and make a difference for the entire company. Join our team and advance your career in a supportive environment where you can learn and grow.

 

 

 

 

Our Values

Solutions-oriented mindset: Act like an owner. Be accountable.

360 Perspective: Look for and consider all perspectives.

Emotional Intelligence: Be self-aware. Be others aware.

Integrity: Always be honest and do the right things.

Innovative: Be Creative and curious. Be a lifelong learner.

If you would like to explore a career at Maple Street, please email us at: careers@maplestreetinc.com. 

Job Openings:

Job Title: Vendor Compliance Specialist 

Job Summary & Deliverables                    

The VCS provides vendor management guidance and support to Maple Street’s clients.  Manages vendor management tools and processes, responsible for integrity of vendor information in CADi; SME for internal and external stakeholders.  Works closely with clients providing vendor compliance support, including new client onboarding and policy and procedure development and client training.

Primary job responsibilities

Client relationship management – builds and maintains relationships with clients; understands client needs and supports vendor management program procedures; promotes and persuades clients to follow best practices and assure compliance with regulatory guidance.  

New client onboarding – participates in new client onboarding process; manages vendor compliance-related activities; works with clients to develop and implement policies and procedures; trains business owners.

Vendor compliance SME – provides technical and functional expertise for internal staff and clients; includes identifying areas for improvement, technology enhancements; assists with testing new technologies and processes; prepares due diligence summaries for 1-critical vendors, including:  SOC’s, financials and insurance.

Strategic Vendor Plan (SVP) – assists with gathering data and building components of the strategic vendor plan (SVP).  Responsible for managing the vendor survey process with clients; requires strong knowledge of vendors/products.

Vendor relationship management – builds and maintains relationships with key strategic vendors; researches and tracks information and changes in vendors (names, products/services) and maintains integrity of vendor data in CADi; sets-up new vendors in CADi, including research to identify products/services, notice addresses and other relevant vendor information.  

Success profile 

  • Strong skills in intrapersonal, professional verbal communication to take in information, listen, develop persuasive arguments and present solutions and recommendations effectively
  • The ability to put together and deliver presentations and training to clients and effectively facilitate discussions with clients
  • Technical knowledge (Microsoft Office, CADi, ability to learn software programs)
  • Excellent communication skills (written/verbal); ability to compose business correspondence that is clear and concise
  • Strong data entry skills and attention to detail
  • Problem-solving skills – natural curiosity for solving problems; enjoys the challenge, looks for root causes before taking action
  • Critical thinking skills – asks questions, looks at the broader picture, capable of conducting a what-if analysis.
  • Ability to manage multiple priorities; strong time-management skills
  • Takes personal pride in doing things right and delivering a quality work product
  • Self-motivated and capability of organizing and prioritizing work to achieve required results
  • Team player; leverages available resources to get the job done
  • Approaches work with a positive, can-do attitude. Sees opportunities rather than barriers
  • Persistent in finding the right answer, not settling for the easy answer

Required capabilities

  • Customer service experience
  • Technical knowledge (expert level user of Outlook and MS Office); experience with databases
  • Familiarity with vendor management and due diligence is a plus
  • Knowledge about vendor and their products (financial industry)
  • Knowledge about vendor management and due diligence requirements
  • Industry knowledge of challenges, changes and general direction
  • Knowledge about regulatory requirements and the monitoring/administrative agencies

 

 

Job Title:  Contract Review Specialist

Job Summary & Deliverables           

Reviews contracts, captures relevant terms to ensure accurate contract alerts and notices are sent.

Primary responsibilities

  • Contract review management – manages the initial review of contracts, sorting out contracts from non-contracts; conducts a thorough review of the contract capturing relevant terms and dates; determines contract completion – if incomplete, articulates what is missing.
  • Data integrity control – researches CADi to confirm existing contracts, missing and accuracy of appended contracts and those identified for archiving; enters contract data in CADi ; responsible for the accuracy and integrity of the data.
  • Contract SME – strong knowledge about vendors’ contracts, vendor services and how the contracts are set up; applies this knowledge in day-to-day contract reviews, acts as SME to assist in process review, improvement and implementation in other areas of the company; assist other functional areas on a project or as-needed basis.

Success profile

  • Understanding the purpose of contract review and how alerts work, what VSS team needs to complete contracts, and understanding contract services.
  • Technical knowledge (Microsoft Office, CADi, ability to learn software programs); expert level in manipulating documents within Adobe.
  • Ability to work within multiple screens of CADi simultaneously and navigate precisely.
  • Strong communication skills (written/verbal).
  • Problem-solving skills – natural curiosity for solving problems; enjoys the challenge, looks for root causes before taking action.
  • Critical thinking skills – asks questions, looks at the broader picture, capable of conducting a what-if analysis.
  • Takes personal pride in doing things right and delivering a quality work product.
  • Self-motivated and capability of organizing and prioritizing work to achieve required results.
  • Team player; leverages available resources to get the job done.
  • Approaches work with a positive, can-do attitude.  Sees opportunities rather than barriers.
  • Persistent in finding the right answer, not settling for the easy answer.
  • Strong attention to detail and accuracy.
  • Not afraid to ask questions or admit need for help

Required capabilities

  • Strong knowledge about contracts, how to identify contracts, read them and make sense of contractual terms.
  • Deep knowledge about vendor and their products.
  • Understanding the purpose of contract review, how alerts work, what is needed to complete the contract(s).

 

Empowering credit unions and
community banks to thrive™

Phone : 321-214-1776

Toll-free : 800-513-6839

Fax : 866-457-3460

Email: mssales@maplestreetinc.com