The right way to do Vendor Management – part 1

Part I in a four-part series about vendor management program requirements. “What’s really supposed to be in your vendor management program?” The answer is, ‘Your concrete plans for managing third party vendor risks to your…

NCUA looking deeper into vendor management in 2019

According to NAFCU, National Credit Union Administration examiners are paying extra attention to vendor management and outsourcing processes in 2019. NCUA stated it would focus on the “oversight of service provider arrangements…

So, what’s up with vendor planning?

A community bank was excited to offer their customers a chip debit card. But when they called their ATM vendor, they discovered that, even though it was only five years old, the ATM wasn’t chip adaptable. So, they had to…