At a time when you are more dependent than ever on vendor performance to meet your goals, let’s give thanks for those vendors that live up to their promises. The ones that offer you a fair contract at a fair price and would never dream of sneaking in a hidden fee. The ones that never […]
You know the saying, “What you don’t know can’t hurt you?” This misguided sentiment often leads credit unions and community banks into DIY negotiations in which they believe they are well prepared to negotiate with vendors. In reality, however, the institutions are setting themselves up to be robbed blind and get poor vendor performance for […]
We have reviewed the NCUA requirements and want to provide you with a brief guide to reportable risks as part of vendor management best practices.
Maple Street experts share the four steps to negotiating for better performance.
Belco Community Credit Union: How a regulatory assignment grew into a long-lasting partnership with Maple Street
Belco Community Credit Union traces its roots back to 1939, when 25 employees of Bell Telephone Company each contributed $5 to start Belco Federal Credit Union in Lancaster, Pennsylvania. By 1941, Belco had approximately 400 members. Twenty years later, that number grew to 1,600 and, in 1994, the credit union reached $100 million in assets. […]
What is inherent risk and how do you assign levels to risk to manage it for your institution? With Maple Street’s approach, you’ll find assessing and ranking risk is less complicated than you may think.
To be successful, vendor management programs need to deliver reduced expenses, improved vendor performance and managed risk.
Learn the three steps to getting the performance you want by using a vendor management scorecard.
Maple Street has negotiated vendor contracts for our credit union and community bank clients for 20 years and, for the last several, we’ve been encouraging a strategy we call “Relationship Contracting.”
Just because you have the latest, most expensive software, doesn’t mean you’ll be able to instantaneously get the results you want. The truth is software ≠ service.