The right way to do Vendor Management – part 1
Part I in a four-part series about vendor management program requirements. “What’s really supposed to be in your vendor management program?” The answer is, ‘Your concrete plans for managing third party vendor risks to your…
Did you hear the one about the credit union and the mobile banking system?
The CEO of a mid-western credit union told me a story about what happened when they launched their mobile banking system. The vendor they chose to develop the system looked great on paper, promising a long list of features and…