The Vendor Advantage System®
proven process

  Implementation

• Gathering, identifying, reviewing, and uploading all of your active contracts

• Risk assessments of all vendors and risk ranking all vendors

• Development of policy and procedures

• Training (unlimited) of your entire staff

 Strategic plan alignment

• Aligning vendor products and services to match strategic and operational goals

• Evaluating vendor performance: Is your vendor
delivering the results you want?

• Defining the new products and services you need

  Tactical vendor planning

• Decisions about what vendors you will keep, what vendors you won’t, and which need fixing

• Timing of negotiations, changes
required, and resources needed

• Expense reduction and
negotiation plan

The Vendor

Advantage System®

proven process

  Implementation

• Gathering, identifying, reviewing, and uploading all of your active contracts

• Risk assessments of all vendors and risk ranking all vendors

• Development of policy and procedures

• Training (unlimited) of your entire staff

 Strategic plan alignment

• Aligning vendor products and services to match strategic and operational goals

• Evaluating vendor performance: Is your vendor
delivering the results you want?

• Defining the new products and services you need

  Tactical vendor planning

• Decisions about what vendors you will keep, what vendors you won’t, and which need fixing

• Timing of negotiations, changes
required, and resources needed

• Expense reduction and
negotiation plan

  Choose the right vendor

• Clarity of what you need—in terms of results you expect

• Clarity of what the vendor does and does not provide, and how that affects the results you expect

• Understanding the vendor: The vendor’s business model, its strengths & weaknesses, other users’ experience, security controls and risk, financial strength

  Contract well

• Define and choose vendors based on the  results the vendor can deliver

• Define how results will be measured and scorecarded

• Define performance standards

• Get the best price and terms

• Negotiate a fair, risk-balanced contract

  Measure + monitor

• Measure inherent and residual risk on a regular basis

• Manage and track control considerations

• Review due diligence information  and summaries

• Review vendor performance scorecards for billing accuracy and SLA and uptime performance

The result

Achieve clarity of purpose and actively manage your vendors to get the results you expect. Let Maple Street do the work so you can focus on getting the best from your vendors.

Empowering credit unions and
community banks to thrive™

Phone : 321-214-1776

Toll-free : 800-513-6839

Fax : 866-457-3460

Email: mssales@maplestreetinc.com