The differences between service and software
Just because you have the latest, most expensive software, doesn’t mean you’ll be able to instantaneously get the results you want. The truth is software ≠ service.
Four reasons why outsourcing is in
As 2023 begins, credit unions and community banks are facing multiple challenges, including the looming threat of recession, interest rate uncertainty, cybersecurity concerns, and new supervisory priorities for your exam. Many savvy institutions are turning to experts that have the people, tools, and technologies to help with compliance and beyond.
Credit union margins are falling, but you can still come through for your members
According to a recent Credit Union Times article, credit union margins are falling. Maple Street explains how effective vendor management can help.
To Our Clients Who Are Proving, Once Again, that You Are the Hearts of Your Communities: Thank You
In this time of crisis, when small businesses desperately seek funding to keep their doors open and employees on payroll, credit unions and community banks like yours stepped up among the first institutions to process loan applications.
The right way to do Vendor Management – part 4
This is part four of four of the Right Way to Do Vendor Management. In the first article, we overviewed vendor management as a system, with requirements about choosing the right vendor, contracting well, and measuring and monitoring vendors.
The right way to do Vendor Management – part 3
This is part three of four of the Right Way to Do Vendor Management. In the first article, we overviewed vendor management as a system, with requirements about choosing the right vendor, contracting well, and measuring and monitoring vendors. In the second article, we overviewed vendor selection and choosing the right vendor. This article is about contracting well. Stay with us – it’s actually more interesting than you think.
Happiness is a warm blanket
Famed cartoonist Charles Shultz titled one of his books “Happiness is a Warm Puppy.” We agree, but for a child in need – happiness can also be a warm blanket. Sometimes, people who have almost everything they need don’t recognize the little things that can be so meaningful – like a blanket for a child who is victim of abuse.
A Pragmatic Approach to Due Diligence: Focus on what you can control, not what you can’t
When it comes to due diligence, you can spend countless hours chasing down every possible risk, working yourself and your team into a frenzy. Or you can take a pragmatic approach and become more astute at knowing how to answer to examiners and follow compliance guidance, without losing sight of the purpose of vendor management.
The right way to do Vendor Management – part 2
This is part two of four of the Right Way to Do Vendor Management. In the first article, we overviewed vendor management as a system with three parts: choosing the right vendor, contracting well, and measuring and monitoring vendors. This article is about the first, choosing the right vendor.
The right way to do Vendor Management – part 1
Part I in a four-part series about vendor management program requirements. “What’s really supposed to be in your vendor management program?” The answer is, ‘Your concrete plans for managing third party vendor risks to your…