Maple Street’s compliance review — Simplified

Nobody likes work that’s painful. Nobody likes work that seems to be work for work’s sake. But if you pull back the curtain, contract compliance is much more than checking boxes or pleasing examiners.

Too busy to save your members or customers money

One of the problems from being too busy is the inability to pay attention to important details that can easily be put off to another time. The best example we’ve seen of this is putting off evaluating existing vendors and considering renegotiating your contract with those vendors.

The Performance Addendum

Maple Street has been negotiating with your vendors for over 18 years. We negotiated great results but wanted to see where we could improve, so we took the time to evaluate past negotiation projects to determine if our clients were getting the results vendors promised.

Do vendors have your customers on ice?

The violent winter storm that slammed Texas did damage well beyond the Lone Star State. Credit unions and community banks across the country were scrambling to deal with disrupted service because a server was located in the pathway of the storm. In a situation like this, you’d expect the vendor to resolve the problem quickly, right?

Time for a change

How often have you heard people say, “Timing is everything”? As a leader in your institution, you know how important the power of timing is in just about everything you do. So, it’s rather amazing when I hear leaders tell me…